When to enlist the help of a web monitoring service?

Do you know what people are saying about your company?  How about your brands, products, services?

A positive online reputation is key to a company’s, brand, service or products success!  As part of our web monitoring services, we conduct regular scans of the web and the deep web for any mention of an individual, company, product, brand, personal identifies, numbers, addresses etc.  By doing so, we are able to identify positive and negative information at has been recently uploaded to the internet.  Knowing when, where and how you are mentioned on the internet allows you to effectively manage and protect your online reputation.

Web monitoring is also a very useful tool in identifying employee morale, customer opinions, consumer support, information trends, activity trends, and competitive intelligence such as competitor information, corporate changes and new products .

Let our web monitoring service help you discover all of the information you need to know!

When to call an investigative specialist for your next due diligence investigation?

There is certainly no shortage of service providers that claim to provide professional due diligence services.  It’s a fairly new trend that has been picking up steam and public record companies, investigative database companies, online information brokers and investigation companies are jumping on the band wagon, head first.

But before you select a service provider, there are a few things you should consider.

Public record companies are not licensed investigation agencies nor do they employ investigators or researchers.  They can conduct a group of searches that they will call a ‘due diligence investigation’ quickly and cheaply however they will require that you provide all of the party information (legal names, dates of birth, addresses etc) needed for the searches to be conducted.   Then they conduct the searches and provide the results.  Which is great if you know exactly what you want and you have all of the correct information to start with.

Since public record companies are not licensed agencies, they can’t use any investigative skills, tools or resources while conducting a due diligence investigation.  They just conduct the searches that were requested using the information provided.  So if you requested several ‘due diligence’ searches to be conducted on a company called ABC Management Inc and the actual legal name of the company was  ABC Management Group Inc, most if not all of your searches would come back with inaccurate results.  Likewise, if you thought ABC Management Group Inc was located in Toronto but it was actually located in York Region, your searches would come back with inaccurate results.  The worst thing is, you may not even know that you have inaccurate results and using this information to make key decisions might lead to significant risk. 

Companies that sell information through investigative databases as well as online information brokers also claim to meet all of your due diligence needs.  And they do a great job of providing large amounts of data for one great price.  The only problem is that they are first and foremost data aggregators.  Not only is their data notorious for being flawed, no one company has complete coverage of all information resources.  So knowing which database to use, when to use it and how to use it becomes key.  These resources are generally used by skilled investigators that can search the appropriate resources, compile the data, analyse the data and then verify the data through other sources.  So although these investigative databases and online information brokers market directly to the end consumer, the data they provide is only a small part of what is required to conduct an actual due diligence investigation.  Don’t be fooled into thinking you have all the information because you obtained an investigative report on a subject.  Relying on such a report to make key decisions might lead to significant risk.    

When our company first opened for business, we choose to specialize in due diligence and business background investigations.  Over the past 15 years, our skills have improved, our resources have grown and our products and services are much more comprehensive. In fact, most of our clients were other investigators who needed our specialized services.

Over the past few years however, private investigators have become more computer savvy and have started offering their own due diligence services.  Granted, there are some investigation companies that have done a great job at creating specialized due diligence departments in-house while other companies have gone on to specialize in pre-employment screening and background checks.  But there are many more investigation companies that consider due diligence nothing more than doing a few public record searches.  And few companies are actually able to go beyond the basics.

It takes a keen understanding of what due diligence is required to achieve the client’s goals, specialized knowledge, an analytical approach, an investigators eye and most of all, access to the right resources to conduct a well designed, comprehensive due diligence investigation.  

That’s why we employ only individuals with a business or research background who are ALSO Certified Professional Investigators, Certified Fraud Examiners and open source intelligence specialists.

It’s also why we constantly upgrade our skills, maintain subscriptions to several hundred professional databases worldwide, have access to hundreds of thousands online and on-the-ground resources, incorporate cutting edge technology into our investigations and reporting formats and maintain a large network of investigative professionals worldwide.

Our personal, hands on approach to due diligence and business background investigations means that each investigation is conducted by a team of investigative professionals and coordinated by company’s owner and operations manager.

Our goal is to provide our clients with the due diligence they need to make informed decisions.  We also consider it our responsibility to help educate people on the benefits of effective due diligence.  So if you have any questions, please don’t hesitate to contact us.

Should you be conducting a Corporate Due Diligence Investigation?

Due Diligence has become a popular phrase in our business. We interpret due diligence to mean “detailed scrutiny of individuals or entities and the production of comprehensive, detailed reports, enabling our clients to make important decisions about the suitability and ability of the subject to perform a certain role”.

When should we conduct a Corporate Due Diligence Investigation?

You should find out exactly who you are dealing with before making major business decisions such as buying a business, contemplating a merger, signing contracts, awarding contracts, taking on new clients, vendors, suppliers or subcontractors, extending credit or investing in new products, services or businesses.

A Corporate Due Diligence Investigation can provide the following information on a company:

  • Corporate Structure
  • Director & Officer Names
  • Shareholders & Key Players
  • Corporate History
  • Financial History
  • Litigation History
  • Regulatory & Compliance History
  • Public Activities
  • Reputation (of the company and / or its products & services)

An essential part of due diligence is also verifying information provided by a company such as  business licenses, certifications, assets and location of operations.  A due diligence investigation will often include an investigation of the company’s owners, directors, officers, key personnel or major shareholders.

So if you think you a Corporate Due Diligence Investigation, contact us and let our experience team of due diligence investigators help you figure out what you need.

Fraud Investigator vs. Due Diligence Investigator

As a Certified Fraud Examiner and a due diligence investigator, I often get due diligence requests from individuals looking to invest in a particular company or investment.  I even get requests from individuals looking to invest in financial schemes such as pyramid schemes and ponzi schemes.

Recently, I had such a request from an individual.  This individual needed help to identify information that if identified, would allow her to participate in a certain investment opportunity.   After determining that the investment opportunity was really a pyramid scheme, I contacted this individual and indicated that I couldn’t help her obtain the information she needed since she would then take that information and participate in the pyramid scheme. 

She said that she understood but felt that she was still entitled to the same due diligence that every other investor is entitled to?  What do you think?  Any thoughts …